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How to cleanup one specific account from centralized database
WebClient Database What is PDO? PDO is PHP Data Object layer that is used to access databases. IceWarp Server supports SQLite, MySQL, and MSSQL (ODBC) databases. Webclient uses the database for...
View ArticleFAQs suggestions and comments
We would appreciate any feedback on our knowledge base articles and any suggestions you might have about needed FAQ's. Please email us at faqs@icewarp.com for any recommendations.Thanks in advance.
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Где я могу найти связующий ID?
Связующий ID генерируется почтовым сервером IceWarp и является уникальным для устройств, на которые он был установлен. Возможно, вам потребуется этот ключ, если вы переносите IceWarp на новый сервер,...
View ArticlePatch for OpenSSL Heartbeat Bug
Major vulnerability CVE-2014-0160 has been discovered in the open-source OpenSSL library TLS extension, which allows attackers to obtain server private keys, and thus decrypt sensitive data in SSL...
View ArticleIcewarp SSL Certificate User Guide Version 10.2.x And After
This guide will walk you through choosing, ordering, configuring, and installing the certificate using Icewarp. This guide mainly only provides information based on the individual using a Icewarp...
View ArticleHow to use short-cuts in WebMail?
OS: Windows/Linux; IceWarp Server Version: 11 Shortcuts in WebMail This article lists available shortcuts you can use in WebMail and when it's possible to use them. There are several short-cuts...
View ArticleWhat does '451 4.3.5 Requested action aborted: local error proces...
OS: Windows/Linux; IceWarp Server Version: 11/10 Summary This article explains what to do when you get the '451 4.3.5 Requested action aborted: local error processing' error message. Workaround This...
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How to change services's policies for all users access using Tool
OS: Windows; IceWarp Server Version: 11 Services can be enabled or disabled by user, group,mailing list or even per domainusing the IceWarp Admin Console (GUI). However, it is sometimes easier...
View ArticleSMTP sessions duration are too long
OS: Windows/Linux; IceWarp Server Version: 11/10 If you have problems with SMTP sessions staying open too long, hanging your server, then follow those instructions: Enable mail queue logging via...
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How to setup account in PSI?
OS: Windows; IceWarp Server Version: 11/10 PSI account setup: Download the PSI client from http://psi-im.org/download and install it To successfully setup an account in PSI, please ensure that the...
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"Cannot copy Config.exe" During Upgrade
OS: Windows; IceWarp Server Version: 11/10 Introduction When attempting to update the software, it is common for people to encounter the following error: "Cannot copy Config.exe". This error indicates...
View ArticleLocked Out Of Admin Console Due To Bad Login
OS: Windows; IceWarp Server Version: 11/10 Password change using the Tool command line If you have required the console to authenticate and have forgotten the password you will need to either add a...
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How do I configure Pidgin for use with the Icewarp Instant Messag...
OS: Windows/Linux; IceWarp Server Version: 11/10 Configuring Pidgin Once you download and install Pidgin, you'll need to configure your client to connect to your Icewarp Mail Server. Here's how: Open...
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How do I view another User's Shared Calendar in WebMail
OS: Windows/Linux; IceWarp Server Version: 11/10 Displaying Shared Calendars This procedure is used to display the Calendar of a user who Shared it with "Everyone", or if you removed a Shared...
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How do I create a DSN for GroupWare
OS: Windows; IceWarp Server Version: 11 Introduction If you are using Microsoft SQL Server, you will need to setup a ODBC DSN (Data Source Name) manually. It will store the information to connect to...
View ArticleHow to Set Advanced Auto-Responder via WebMail
OS: Windows/Linux; IceWarp Server Version: 11/10 Auto-Responder Icewarp allows users to define their own auto-responder via the WebMail interface. However only simple and static text messages can be...
View ArticleWhy there is an attachment called winmail.dat included in the rec...
Why there is an attachment called winmail.dat included in the received mail? Applicable only with Outlook 2007 and older versions This is a feature of older versions of Outlook and Outlook Express. The...
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How do I reject messages which were sent with an empty Mail From ...
This filter is not recommended because most notification messages and some messages from mailing lists are sent with an empty Mail From. To reject such messages you have to create a Content Filter...
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What do the icons in the Session History tab mean?
There are three colors and two letters which can be shown in icons in the Session History. S means the Server session (Icewarp acts as receiver) C means the Client session (Icewarp acts as sender)...
View ArticleThe digital signature verification failed on Windows 2003 SP2 / X...
Symptoms: You have installed Windows 2003 SP2 32-bit version and during installation process of IceWarp server you’ll get this error message: "The digital signature verification failed. Please make...
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Graphical Administration Console in Linux (Wine)
To start IceWarp Administration Console on Linux GUI, simply install Wine. You can download installation package from this page: https://www.winehq.org/download/ Copy...
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Post-migration processes
First of all, before starting migration process it is needed to read the guide on our website (http://dl.icewarp.com/documentation/server/tools/IceWarp_Migrator_Guide.pdf) by this guide you could find...
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Dual authentication in webclient
Dual authentication is new feature for better security of your server-client connection. It is very usefull if you want to protect your mail server from unauthorised access to your webclient, EAS...
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How to filter services used by users
To filter which users has activated or deactivated services in IceWarp Server Administration Console under Domains & Acounts- users - policies tab you can follow bellow suggested example of sql...
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Exporting blacklist/whitelist
To export all blacklisted addresses from your database via IceWarp Server Administration console: 1) connect the integrated SQL Manager with your Anti-Spam database 2) write your appropriet query:...
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Security Alert (A15-06-04): Multiple Vulnerabilities in OpenSSL
Regarding the OpenSSL vulnerability issues covered by Security Alert (A15-06-04) please upgrade openssl libraries in your system. In order to that follow the procedure described further below....
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Configuring SSO (Single Sign-on)
The following must be done on both the domain controller and IceWarp Server: create type A record in your DNS for the URL of webmail (i.e. mail.xmigrator.com) create a “link” user in ActiveDirectory...
View ArticleGroupware Migration from SQLite to MySQL/MS SQL
SQLite is file-based database engine. Each database is stored in one file. In SQLite there are no limitations for storing data into database. It could be saved the whole Iliad and Odyssey into one...
View Articleconvert IW dbs to specific character set
NOTE: this article is for testing purposes only. In case you are facing following errors in error log: SYSTEM [49E8] 04:53:30:688 DB lib Error executing query: Incorrect string value:...
View Articleunsubscribe from mailing lists
In case you are using lot mailing lists with expected frequent change of subscribers amount, following scenario might be helpfull for you. Its written for separate mysql database called e.g....
View ArticleOutlook Address Book Connected to LDAP
When adding the LDAP server to Outlook follow the steps below. 1. Enter the server name. 2. Check the box This server requires me to log on. 3. Fill in the Username: cn=admin and password from the...
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